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TrustStar Insurance Services

As a locally owned and operated insurance agency in Universal City, Texas, TrustStar Insurance Services is committed to providing quality insurance products for individuals and businesses. Executive vice president, Jeff Carlson, has been helping families, business owners, churches and non-profits in San Antonio and throughout central Texas since 1989. This experience means you can rest assured that your coverage is solid and customized to your individual needs

We’re committed to ensuring that every client receives the convenient services and exceptional protection that only a knowledgeable agency can provide. There are few things more personal to you than your insurance needs, and our priority is to provide expert, personalized services to every client who seeks our help.

Over the years, our business has grown to offer stellar policy options from some of the top carriers in the insurance industry. We specialize in business, homeowners, auto, life and health insurance coverage, and we can make your policies as custom as possible to fit your needs.

We’re rooted in our community, and we know our neighbors. That’s why our priority is to get to know you on a one-to-one level. We focus on providing individualized attention and exceptional customer service to create an experience tha’s difficult to find in today’s market. This helps us better understand your insurance needs, recommend solutions designed for your benefit and earn your trust.


117 East Langley Boulevard
Universal City, Texas 78148

Office Hours

  • Monday 08:00 AM - 05:00 PM
  • Tuesday 08:00 AM - 05:00 PM
  • Wednesday 08:00 AM - 05:00 PM
  • Thursday 08:00 AM - 05:00 PM
  • Friday 08:00 AM - 05:00 PM
  • Saturday Closed
  • Sunday Closed

Why our clients choose us

“We have never had a more thorough insurance assessment! Ken took the time to understand our insurance needs, recommend better coverage and save us money. I would not go anywhere else. -- Kathy”
“Ken is a man of superior integrity, he will work his tail off to ensure you the best service. I would definitely recommend him. -- Glenn”
“TrustStar insures all my commercial real estate investments! After comparing cost, coverage & service to other providers, they can't be beat! Highly Recommended!!! -- Joanie”

We offer the following coverages for small businesses

General Liability (GL) Insurance

General Liability is the most common form of insurance for small businesses, as every single professional is required to have some form of general liability coverage. Coterie offers both standard, year-long policies, as well as flexible duration, project-based coverage through our partners.

Business Owners Policy (BOP)

A Business Owners Policy (BOP) is more versatile, and protects both a business owner’s business and property – all in one package (typically combining General Liability and Property Insurance). This type of insurance for small businesses can reimburse the policyholder for damaged personal property.

Professional Liability Policy (PL)

Professional Liability (PL), also known as Errors and Omissions, a type of liability insurance that covers you for failure to uphold contractual promises in mostly service-based professions.

General Liability Insurance
Business Owners Policy
Professional Liability Insurance

Why we trust Coterie Insurance

Coterie Insurance was built from the ground up to empower small businesses and insurance agents with:
  • Affordable and competitive pricing
  • Streamlined insurance quotes reducing the lengthy, time-consuming application process
  • Flexible coverage options designed for today’s small & micro businesses
  • Coverage backed by A+ rated (excellent) licensed insurers and reinsurers
  • Professional claims handling – when the unexpected occurs, Coterie is there to help
Construction Insurance: Why It's Important for Your Business
You have better things to think about than insurance

Through our partnership with Coterie Insurance, invest your time where it matters most — running your business — and enjoy the peace of mind that your hard work is protected by an insurance policy that meets your needs.

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If you have any questions, Contact Us Today!