Policyholder Success Specialist
We’re looking for a Policyholder Success Specialist who is passionate about delivering efficient and accurate service and has experience in the commercial insurance space. We need someone who can deliver…
We hire smart people with unique superpowers, and then get out of their way to let them do what they do best!
We believe that everyone has a superpower. We hire intentionally, finding candidates across the country who bring diverse outlooks and unique experiences to the table. We focus on hiring culture adds, not culture fits.
We’re big on embracing our differences – that’s what makes us stronger. Despite a fully remote workforce, we all come together once a week to shout out team members at our weekly Friday Wins. Our Coterians (Coterie team members) have fun and work hard.
From healthy questioning to constantly iterating, we’re here to transform an industry together. We are self-starters who are committed to making an impact. The work isn’t always easy, but Coterians do hard things.
We are a 100% remote workforce with team members across the U.S. We pay 100% of insurance premiums and offer unlimited time off. Every Coterian takes part in our professional development programs.
Coterie is proud to live our core values, every single day. They guide our decisions, our behavior and serve as a touchstone to how we operate our company.
Intelligence
Always be learning.
Fight bias. Stay curious. Seek understanding.
Passion
Make your work your craft.
Know and pursue your personal “why”. Put your heart into your work. Pursue excellence. Relentless pursuit with pure intentions. Go above and beyond. Get fired up and smile about your work.
Integrity
Do the right thing, even when it’s hard.
Don’t do anything you wouldn’t want to see on the front page of your hometown newspaper. Listen to your conscience. Make your mother proud. Practice the Golden rule.
Humility
Not thinking less of yourself, but thinking of yourself less.
Be quick to take responsibility and assign credit. Prop up others. Do what’s best for the team, not just for you. Put others before self.
We, at Coterie, believe in fostering a diverse, equitable, and inclusive workforce. A workforce that reflects not only on our culture but also on the diverse and multifaceted partners and policyholders that we support.
We create this environment through our core values:
Passion – every individual has a voice and will be heard; healthy questioning is encouraged, at all levels of the company, to promote psychological safety.
Intelligence – our workforce will be more dynamic and adaptable with diverse experiences and perspectives.
Integrity – how we source and interview candidates, how we promote employees, and how we select vendors and partners are held to high standards.
Humility – DEI is a learning journey, there is always room to grow. No one person has all the answers and we must surround ourselves with a broad group instead of standing in an echo chamber.
Coterie’s DEI goal is to champion a culture where differences are recognized and accepted so that employees can bring their whole selves to work. We know that this environment leads to a more engaged, productive, and active workforce. Together, we will shape the future of commercial insurance!
Take a look at our open positions and explore joining our coterie!
We’re looking for a Policyholder Success Specialist who is passionate about delivering efficient and accurate service and has experience in the commercial insurance space. We need someone who can deliver…
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At Coterie, we are putting relationships at the forefront of small business insurance.
If you have any questions, Contact Us Today!