Policyholder Success Specialist
We’re looking for a Policyholder Success Specialist who is passionate about delivering efficient and accurate service and has experience in the commercial insurance space. We need someone who can deliver…
We’re on a mission to empower business owners and professionals.
We hire smart people with unique superpowers, and then get out of their way to let them do what they do best!
How We Hire
We believe that everyone has a superpower. We hire intentionally, finding candidates across the country who bring diverse outlooks and unique experiences to the table. We focus on hiring culture adds, not culture fits.
How We Work Together
We’re big on embracing our differences – that’s what makes us stronger. Despite a fully remote workforce, we all come together once a week to shout out team members at our weekly Friday Wins. Our Coterians (Coterie team members) have fun and work hard.
How We Empower Our Team
From healthy questioning to constantly iterating, we’re here to transform an industry together. We are self-starters who are committed to making an impact. The work isn’t always easy, but Coterians do hard things.
How We Support Our Team
We are a 100% remote workforce with team members across the U.S. We pay 100% of insurance premiums and offer unlimited time off. Every Coterian takes part in our professional development programs.
Our core values guide all that we do
Coterie is proud to live our core values, every single day. They guide our decisions, our behavior and serve as a touchstone to how we operate our company.
Intelligence
Always be learning.
Fight bias. Stay curious. Seek understanding.
Passion
Make your work your craft.
Know and pursue your personal “why”. Put your heart into your work. Pursue excellence. Relentless pursuit with pure intentions. Go above and beyond. Get fired up and smile about your work.
Integrity
Do the right thing, even when it’s hard.
Don’t do anything you wouldn’t want to see on the front page of your hometown newspaper. Listen to your conscience. Make your mother proud. Practice the Golden rule.
Humility
Not thinking less of yourself, but thinking of yourself less.
Be quick to take responsibility and assign credit. Prop up others. Do what’s best for the team, not just for you. Put others before self.
Work can have its benefits too.
Here are some of ours.
National Remote Workforce
Work in your PJs. Work wherever you want. Decide how and where you work best.
Flexible Schedules
Work when it makes sense for you and your time zone.
Unlimited PTO
You decide when and for how long to take time off. Take your time off for tropical trips, or just to kick back.
100% Paid Healthcare Coverage
Healthy Coterians is a key priority. All employees have access to paid premiums for medical, dental, and vision insurance for themselves and their dependents.
Annual Education Stipend
Ongoing learning support includes a yearly stipend so you can offset the cost of courses and other educational materials.
Core Coaching Program
Coterians’ development is crucial. All leaders regularly devote time to developing their team members through our formal coaching program.
Leadership Development
We offer leadership courses and a mentorship program to help you develop your leadership skills.
Parental Leave
We support new parents with a generous parental leave policy.
401k @ 4% match; vested immediately
Coterie contributes to your retirement through a 401k.
DEI Statement
We, at Coterie, believe in fostering a diverse, equitable, and inclusive workforce. A workforce that reflects not only on our culture but also on the diverse and multifaceted partners and policyholders that we support.
We create this environment through our core values:
Passion – every individual has a voice and will be heard; healthy questioning is encouraged, at all levels of the company, to promote psychological safety.
Intelligence – our workforce will be more dynamic and adaptable with diverse experiences and perspectives.
Integrity – how we source and interview candidates, how we promote employees, and how we select vendors and partners are held to high standards.
Humility – DEI is a learning journey, there is always room to grow. No one person has all the answers and we must surround ourselves with a broad group instead of standing in an echo chamber.
Coterie’s DEI goal is to champion a culture where differences are recognized and accepted so that employees can bring their whole selves to work. We know that this environment leads to a more engaged, productive, and active workforce. Together, we will shape the future of commercial insurance!
Careers at Coterie
Take a look at our open positions and explore joining our coterie!
Read Full Posting
Sr. Claims Specialist (Complex Claims)
What will the Senior Claim Specialist do? Coterie is evolving its claims experience and we need a Sr Claims Specialist (100% Remote). You’ll be working closely with our Claims Leadership…
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