Here is what you need to prepare
Important: Make sure to have your policy number, carrier name and details of the loss.
The circled areas in the documents are the details you will need to file a claim.
You will be assigned a dedicated claims team member that will walk you through the process and tell you all about the next steps. If you have any questions, reach out to us and we are happy to help!
Claim Reporting – File a Claim
To file a claim, make sure you have the following items, and then complete the online form or call our Claims Team support number below, available 24/7.
- Policy number
- Name of the person(s) insured
- Date of the loss
- Description of the event
Online Claim Form
Report Claim by Phone
Get Policy Docs
Contact our Policy Support Team to obtain a copy of your policy docs and certificates of insurance (COIs).
Available Monday- Friday 8am-8pm EST
Claims Team Ongoing Support
Available Monday-Friday from 8am-5pm EST
Updates on existing claims, general claims questions, etc.