CINCINNATI – Feb. 20, 2023 —The Better Business Bureau (BBB) has given Coterie Insurance an A+ accreditation, the highest rating possible, recognizing the insurtech’s commitment to the customer experience. The BBB is the authority on trust and the leading resource for objective and unbiased information about businesses to educate and inform the public.
Consumers turn to the BBB when they want to hold businesses accountable and when they’re happy with the service they receive. Businesses with an A+ rating score 97 percent or higher due to few complaints and how well they address those they do receive.
“I’m thrilled we’ve been recognized by the BBB for our dedication to providing world-class customer service,” said Morgan Smith, COO at Coterie. “Relationships are critical in the small business insurance world, and we take our responsibility seriously when it comes to building relationships with our agents, partners, and insureds.”
As a BBB-accredited company, Coterie meets the highest standards in the industry for customer service and business practices. In addition, Coterie is committed to providing best-in-class levels of servicing through innovative solutions. These efficiencies allow small business owners the opportunity to get back to business and do what they love.
The BBB is a self-regulatory organization that provides consumers with information about businesses. A BBB accreditation indicates that a business has met certain standards to be considered an accredited business and that the business has taken steps to ensure that its customers are satisfied.
The BBB offers a wide range of services including helping businesses improve their public image, providing information on how to make complaints and resolve them, providing guidance on industry standards, and more.