By Justin Suttmiler, VP of Innovation and eXpansion So, you’re thinking you might want to make a move in the insurance industry. Maybe you work for an incumbent and want to dip your toe into insurtech. Maybe you’ve never worked in insurance, but the insurtech space seems like a good move. If an insurtech move […]
Who is the customer, really?
By Bryan Falchuk One of the most important exercises a company can do is clearly defining who its customer is. And to do that exercise successfully, you should only have one answer. When I’ve been part of this exercise at different carriers in the past, we’ve discussed whether the end insured, agent or broker, shareholder […]
De-risking the Future of Work
Work has been evolving in the past decade and digital platforms like freelance marketplaces are a reason why. As the places people find work mature, unexpected innovators can make the process smoother and less risky for workers and those who pay them. At least that’s our spin on things! Earlier this year, Coterie had the […]