What will the Sr Property Claims Specialist Do?
Coterie is evolving its claims experience, and we need a Senior Property Claims Specialist (100% Remote). You’ll be working closely with our Property Claims Manager and others both internal and external stakeholders to development and build a world class claims organization. If you are a go-getter who has passion for commercial property and claims and want to change the insurance industry, we want to talk to you!
- Develop and implement strategy to drive resolution of Commercial Property claims of moderate to higher levels of severity and complexity, but may be required to handle volume
- Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives
- Investigate claim and review the insureds’ materials, documents, reports etc.
- Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel’s opinion letters and analysis
- Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler’s care
- Analyze coverage and damages for purposes of estimating, assessing and recommending reserves
- Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management
- Negotiate resolution of claims
- Assist in the development, shaping, adherence to, and execution of best practices
- Maintain vendors list for field investigators, appraiser’s, experts, fraud investigators and CAT alerts.
- Maintain contact and oversight with the TPA claim staff
- Work with underwriting on appetite selection, form development .
- Identify and review of each jurisdiction’s applicable statutes, rules, and case law
- Analyze, and direct initial risk transfer, subrogation action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders
- Retain counsel when necessary and direct counsel in accordance with resolution strategy
- Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
What you need to have:
- 10+ years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims.
- Considerable working knowledge of insurance industry and insurance claims operations particularly around commercial property and casualty claims, policy construction, ISO Commercial BOP forms.
- Proper adjuster licensing in all applicable states.
- Legal concepts and processes knowledge base
- Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
- Strong time management and organizational skills
- Ability to take part in active strategic discussions
- Excellent collaboration skills, self-motivated and willing to take initiative
- Able to understand and synthesize day to day work within the team into trends, themes, successes and opportunities over periods of time
- Strong negotiation and persuasion abilities
- Exceptional interpersonal and client service skills
- Detail oriented and superior organizational skills
- Team player with the ability to collaborate with others
- Ability to work independently, with support, in a fast-paced, evolving environment
- Hands-on experience and strong aptitude with Microsoft Office
What will make you stand out:
- College degree (preferred)
- Previous experience supporting a business through explosive growth
- Quality Assurance (QA), Continuous Process Improvement (CPI), User Experience (UX/UI), Design Thinking, Lean, Agile, Project Management (PM), and/or Product Owner (PO) experience
- AIC and PTC designations a plus
Our interview process:
Our hiring process generally consists of 3 phases.
- Phase 1: Qualified candidates will first meet with HR for a phone interview. This discussion is a high-level conversation to understand more about your background and interests and for us to share more about Coterie and the position.
- Phase 2: Selected candidates will be invited to participate in our PDP survey and meet with our Hiring Manager for a 2nd interview via Teams video. This interview is designed to be more detail oriented and allows you to learn more about the role
- Phase 3: Top candidates will receive an invite for our final interview series via Teams video. This series will include an experiential exercise project (provided in advance), 1:1 interviews with selected team members and a culture focused interview. The final series is roughly 1.5-3 hours in total but can be scheduled over a few days for flexibility.
What’s in it for you?
Coterie has excellent benefits for all full-time employees. We offer the following:
- 100% remote.
- Health insurance through Aetna (we pay 100% of premiums).
- Dental and vision insurance through Guardian (we pay 100% of premiums).
- Basic life insurance (we pay 100% of premiums).
- Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans).
- 401K plan (up 4% match with immediate vest).
- Unlimited PTO and company paid holidays.
- Continuing education stipend.
- A culture with a deep belief in intentionality, inclusion, and treating you like the professional you are.
- Formalized, universal mentorship via Coterie Core-Coaching program.
- The salary range for this position is estimated between 75,000-95,000 based on national data. Candidates who meet all the minimum requirements and possess additional relevant experience, as outlined in the job description, may be considered for a salary above the midpoint of the specified salary range. Salary is based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; degrees or certifications, etc.
About Coterie Applications Inc.
Our HQ is in Blue Ash, Ohio (4455 Carver Woods Dr, Blue Ash, OH 45242), but we operate as a 100% digital business which makes it easy to work remotely as your role allows.
Coterie is a business insurance startup that distributes flexible-term policies on our website and partner platforms. We value integrity, humility, passion, and intelligence. If you want to push yourself, promote social good, and re-shape a $200B+ market, we’re excited to talk to you.
